Frequently Asked Questions
Why isn't the app accepting my answer?
GoneGlobal accepts answers with missing accents, apostrophes, and alternate spellings — for example "Cote d'Ivoire" and "Cote dIvoire" are both accepted for Côte d'Ivoire. If your answer is being rejected and you believe it should be accepted, please contact us.
Why does the app take a moment to load on first launch?
On first launch, GoneGlobal downloads country data, flag images, and map shapes from our servers. This is a one-time download — subsequent launches are instant. Please make sure you have a Wi-Fi or cellular connection on first use.
My daily challenge isn't resetting
The daily challenge resets at midnight in your local time zone. If you completed today's challenge, you'll see your results until midnight when a fresh challenge becomes available.
How does the spaced repetition system work?
GoneGlobal tracks your progress for each country. Countries you answer correctly multiple times in a row are shown less frequently. Countries you struggle with come back sooner. The goal is to gradually build confident knowledge of all 195 countries.
How do I reset my progress?
Open the Account tab and tap the reset button for the topic you'd like to clear. This permanently deletes your progress and streak for that topic and cannot be undone.
The app is using a lot of storage
Flag images are downloaded and cached on your device for fast loading. You can free up space by going to the Account tab and tapping Clear Flag Cache. Flag images will re-download as needed.
What does the streak track?
Your streak counts how many consecutive days you've completed the daily challenge. Complete a challenge each day to keep it alive. Missing a day resets the streak to zero.
Contact Us
If you have a question that isn't answered above, found a bug, or have feedback on the app, we'd love to hear from you.
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GoneGlobal does not collect any personal data. All your learning progress is stored locally on your device. Read our full Privacy Policy.